Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your data.

Last Updated: September 29, 2025

Introduction

Welcome to GHL Extension ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension and website. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect the following personal information that you provide directly:

  • API Keys: OpenRouter API key and GoHighLevel Private Integration Token, stored locally in your browser's chrome.storage.local.
  • Configuration Data: Custom AI overview and scoring fields you define in the extension options.
  • Location ID: Your GoHighLevel sub-account Location ID for proper scoping of features.

Conversation Data

When you use the extension on GoHighLevel pages, we may temporarily process:

  • Text content from conversation messages for AI analysis and scoring.
  • Contact tags and metadata fetched from GoHighLevel APIs.

Website Usage

Our website may collect standard web analytics data, such as:

  • IP address, browser type, and device information.
  • Pages visited and time spent on the site.

We use Google Analytics for this purpose, which may set cookies on your device.

How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our AI-powered features, including conversation analysis, scoring, and message suggestions.
  • To enable MCP (Model Context Protocol) integration for AI assistant functionality.
  • To authenticate and communicate with OpenRouter and GoHighLevel APIs.
  • To improve our services and develop new features.
  • To respond to your inquiries and provide customer support.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We share conversation data with OpenRouter AI for processing and analysis. This data is sent securely via API and is used solely for generating AI insights.
  • GoHighLevel Integration: API tokens and location data are used to authenticate with GoHighLevel's MCP server for tool-based actions.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • API keys and sensitive data are stored locally in your browser and never transmitted to our servers.
  • All API communications use HTTPS encryption.
  • We regularly review and update our security practices.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

Personal information stored locally in your browser persists until you clear your browser data or uninstall the extension. Conversation data processed for AI analysis is not stored by us and is handled according to OpenRouter's privacy policies.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can view and modify your stored settings through the extension options popup.
  • Deletion: Uninstall the extension or clear your browser's local storage to remove stored data.
  • Opt-out: Disable the extension or revoke API permissions to stop data processing.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@ghlextension.com
Website: ghlextension.com